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Your First Name:
Last Name
Company:
Phone:
Fax:
Address:
City:
State:
Zip:
Email:

Describe your problem
Operating System:
Drive Manufacturer:
Computer Manufacturer:

Is the drive making strange sounds?
Yes    No

If yes, what kind of sound?
Clicking  Grinding  Not Spinning  Squealing  Other

If other, please describe:
Drive Size: MB or GB

List the most critical files to recover:

The system is primarily used for:
Business   Home   Student   Other

If other, please explain.
Number of partitions:
Partition Names:
Type of partitions: NTFS  FAT   HFS Plus   JFS   Other  

What type of system are you running?
Desktop   Laptop   Server   Other

If other, please explain.
  

  

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